Matthew Cole at West Shore Mortgage

Jennifer Bozant
5 Star
This is the second time our family has trusted Matt with a major funding project and both times he’s done excellent work in conjunction with his team at West Shore. Responsive, insightful & very helpful. We appreciate it so much!
Saturday 22nd June 2024

Alex Polishchuchenko
5 Star
I have had the pleasure of working with Matthew Cole for 5+ years now and I am thrilled to write this review from an agent's perspective to express my utmost satisfaction with his exceptional service. Matthew has consistently demonstrated professionalism, expertise, and an unwavering commitment to helping hundreds of clients that our team has referred over to him. Here's some valuable information about my experience: Background: As a real estate agent, I collaborate with loan officers to ensure a smooth and successful home buying process for my clients. Ever since I had the opportunity to work with Matthew Cole from WestShore Mortgage, I was impressed by his reputation and communication. Matthew goes above and beyond for every single person and will do what it takes and is in the clients best interest. Expertise and Knowledge: Matthew's extensive knowledge of the mortgage industry became evident throughout our collaborations. He possesses a deep understanding of various loan options, interest rates, and the intricacies of the lending process. Matthew's expertise reassured me that my clients were in capable hands and that he would guide them towards the most suitable loan options. Personalized Approach: One of Matthew's outstanding qualities as a loan officer was his ability to personalize the loan process for each of my clients. He took the time to understand their unique financial goals, preferences, and circumstances. This allowed him to tailor loan packages that perfectly aligned with their needs, ensuring affordability and convenience. Communication and Responsiveness: Throughout the loan application process, Matthew's communication skills were excellent. He maintained open lines of communication with both my clients and me, promptly responding to inquiries and keeping us informed at every stage. His accessibility and willingness to address any concerns or questions contributed to a smooth and transparent experience for all parties involved. Efficiency and Timeliness: Matthew's dedication to meeting deadlines and delivering results was exemplary. He ensured that all required documentation was meticulously organized and submitted on time, minimizing any potential delays. Thanks to his efficiency, my clients' loans were processed swiftly, enabling us to proceed with the home buying process without unnecessary setbacks. Positive Outcome: I am delighted to say that Matthew has successfully helped hundred of clients including myself secure loans with favorable terms and conditions. His attention to detail, negotiation skills, and thoroughness have consistently paid off, resulting in outcomes that exceeded both my clients' and my expectations. The positive outcomes of each loan application solidified my trust in Matthew's abilities as a loan officer. In conclusion, I wholeheartedly recommend Matthew Cole as a loan officer. His professionalism, expertise, personalized approach, and excellent communication skills make him an invaluable partner for real estate agents and their clients. Matthew's consistent performance in helping multiple clients from my team secure loans demonstrates his dedication and competence. If you are an agent seeking a loan officer who will go above and beyond to ensure your clients' financing needs are met, look no further. Matthew is an absolute rockstar in his field, and I am grateful to have had the opportunity to work with him on multiple occasions.
Thursday 29th June 2023

Rob W
5 Star
This is our 5th time using Matt and each experience has been excellent. We will only use him, period. His responsive turnaround is so quick, it’s as though he’s responding before I hit send :) This last refi was seamless, professional and we always know we are in good hands, getting the best rate. We highly recommend Matthew Cole.
Friday 1st January 2021

James Mahoney
1 Star
Completely dropped the ball on us , never followed up with us about our inquiry, had to reach out to them several times asking what we need todo Matthew said his team was working on it and things where looking good with our credit , sent all our tax info and weeks later still never heard back , do not recommend this company as they completely dropped the ball on us left us hanging, never even heard a pre approved amount from them after they ran our credit we have had non stop calls from other mortgage company’s reaching out to us , wouldn’t recommend this company unless u want to email over all ur tax and personal info and never hear anything back
Wednesday 23rd March 2022